Posted Jul 29, 2015
Lake County Sheriff's Office
Press Release 7-29-2015
Reverse 9-1-1 Service ......
Did you know that if you do not have a hard line phone and
have switched your service totally over to cellular service you may not be in
the Reverse 9-1-1 data bank?
As a result of the Greenway Trail incident on Monday we have
received numerous calls, emails and texts from residents either inquiring about
the reverse 9-1-1 system, or explaining that they did not receive any 9-1-1
call that day even though they live in that area.
The Lake County Emergency Management Agency has a reverse
9-1-1 system to help our citizens in time of emergency. It is capable of
reaching a specific area of people with emergency information, along with
instructions of what they need to do in the emergency. Specific criteria has
been designated for the use of this Reverse 9-1-1 system. The criteria
could be any of the following:
Conditions exist where affected residents could be or have the potential to be
in immediate danger
There is a potential for serious risk to life and property
Notification could aid in the apprehension of a criminal suspect
Notification could aid in the safe return of a lost child
Notification could aid in the safe return of a mentally, physically or
emotionally challenged individual or an elderly patient (walk away from a
If you have a registered hard line phone you are in the
Reverse 9-1-1 data bank and all you have to do is answer your phone.
However, if you have a cell phone it is not automatically entered into the
County Reverse 9-1-1 system. You need to register it with the Reverse 9-1-1
system. To register it all you have to do is visit the link at the bottom of
this post here, or visit the website site at: http://arcgis.lakecountyohio.gov/PublicR911Enroll/.
Or you can send your information by mail to the Lake County Emergency
Management Agency at 8505 Garfield Rd., Mentor, Ohio 44060. All
information sent to them either via email or regular mail is confidential, and
will not be shared with anyone else. It is important that this information
is shared with the EMA, so that they may keep you safe in times of emergency.
Please note that often the initial Reverse 9-1-1 that is
sent out is limited to a specific geographical area (example: 1/2 mile around
an incident or problem) so that the information can get out quickly. The
larger the area that the reverse 9-1-1 is sent, the longer the message takes to
get to everyone due to the fact that there are so many telephone numbers to be
called and answering machines to detail with.
For more information on the Reverse 9-1-1 system visit the
Lake County EMA page at:
Enroll in Reverse 9-1-1 with your cell phone at: